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Privacy Policy

Last updated: 27 March 2026

1. Introduction

CWA / Wizards Learning Hub ("we", "us", or "our") operates the Classroom platform (wizardslearninghub.co.nz). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

We are committed to protecting the privacy of all users, especially students in Year 1-9 who use our educational services. By using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number (optional)
  • School and class information
  • User role (student, parent, teacher, administrator)
  • Profile information

2.2 Educational Data

As an educational platform, we also collect:

  • Quiz results and scores
  • Learning progress and activity data
  • Attendance records
  • Class participation data

2.3 Automatically Collected Information

When you access our platform, we may automatically collect:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent
  • Referring website

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our educational services
  • To manage user accounts and authentication
  • To track and report on student progress
  • To facilitate communication between parents, teachers, and administrators
  • To process billing and payments
  • To send important notifications and updates
  • To improve and personalise the learning experience
  • To ensure the security of our platform
  • To comply with legal obligations

4. Children's Privacy

We take the privacy of children very seriously. Our platform is designed for students in Year 1-9, and we comply with applicable child privacy laws.

  • Student accounts are created and managed by parents, teachers, or school administrators.
  • We do not knowingly collect personal information directly from children without parental or school consent.
  • Children's data is used solely for educational purposes.
  • Parents and guardians can request to review, modify, or delete their child's information at any time.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

  • Within your school: Teachers and administrators can access student data relevant to their roles.
  • Parents/Guardians: Parents can view their child's educational progress and activity.
  • Service providers: We use trusted third-party services (e.g., payment processing via Stripe, cloud hosting) that may process data on our behalf.
  • Legal requirements: We may disclose data if required by law or to protect our rights and safety.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure password hashing
  • Role-based access controls
  • Regular security reviews
  • Secure cloud infrastructure

While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to provide our services and fulfil the purposes described in this policy. When data is no longer needed, we will securely delete or anonymise it.

You may request deletion of your account and associated data at any time by contacting us.

8. Cookies

Our platform uses essential cookies required for the functioning of the service, such as session management and security tokens (CSRF protection). We do not use third-party tracking or advertising cookies.

9. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to certain uses of your data
  • Withdraw consent at any time
  • Lodge a complaint with the Privacy Commissioner

To exercise any of these rights, please contact us using the details below.

10. Third-Party Services

Our platform integrates with the following third-party services:

  • Stripe: For secure payment processing. Stripe's privacy policy applies to payment data.
  • Amazon Web Services (AWS): For cloud hosting and file storage.
  • Google Fonts: For typography rendering.

We encourage you to review the privacy policies of these third-party services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the updated policy on our platform with a revised "Last updated" date. Continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: